Supporting people within Downham Market and surrounding villages.
Here at Carers El!te we appreciate and strive for excellent feedback. If our staff, clients and service users aren't happy, neither are we.
It has been tremendous to have such positive feedback in our years of homecare and we owe it all to our tremendous staff and service users who took a chance on the local homecare provider.
We hope for many more brilliant years ahead.
"I wouldn't hesitate to reccomend you to anyone who needs care, the service we had from you was excellent and everything which was done was first class." - Wife of a Service User
"Jonathon is completely professional yet friendly and you feel at complete ease. This means that you can have a great working relationship with him, which makes going to work a pleasure instead of a chore. I have always been made to feel like a valued member of the team and have always felt as though I have made a difference after finishing a shift."
"Carers Elite have been looking after an elderly relative with dementia for a while now and I cannot fault their team in any way. They have been excellent and have provided help and assistance far beyond my expectations. My uncle would be in a residential home by now without their dedicated staff keeping an eye on him, not just in his home but on his daily trips to the town centre. I would not hesitate to recommend them to anyone who needs help with the elderly. Well done Carers Elite." - Stephen Rich - Google Review
"Carers Elite is simply outstanding! Their dedication to swift and efficient service, even for last-minute changes, has been a game-changer for us. They are responsive, accommodating, and incredibly reliable. Consistency is key, and Carers Elite has consistently delivered excellence. The caregivers are top-notch, displaying professionalism, dedication, and expertise, which has greatly contributed to our clients' well-being. I wholeheartedly recommend Carers Elite." - Andrew Rose, Independence Matters - Google Review
"To Carers El!te Not being able to visit our dad throughout covid and worrying about him every day has been very hard to deal with for all of us. Thank God you were there as our eyes and ears assisting us to video call and reassuring him that he is ok and safe, I am sure if it hadn’t been for the support, you have shown us and our dad he wouldn’t be here. Thank you all"
"I have had 8 years of care, but you and your staff are the best by far." - A Service User
"Very rarely do I come across a company with no negative feedback, you are one of those companies." - Norfolk First Support Team Member
"We were met by one of your employees, a lady I believe to be called *S*. I have to say that this carer was the most impressive I have come across since starting work with the trust." - Student Paramedic attending a service user
"To the Tean and Management at Carers El!te. We would like to thank the team that cared for mum so very well over the last 18months, always showing so much kindness, enabling her to keep her dignity and stay in her own home which was so important to her Once again, a massive thank you to you all." - Family of a Service User
"Dear Jonathon and Carers. We would like to thank all of the staff at Carers El!te for the support they gave B. We met a few of the ladies and we truly found them all to be very caring and they developed a genuine personal interest in B as an individual. We wish you and all your staff the best for 2022" - Daughter of a Service User
"Can't thank Jonathon enough. He was professional, friendly and everything was sorted so quickly and I can't wait to start my new job next week. He makes sure he places carers in the right home and vice versa. He cares that his staff are happy and follows up with feed back. I don't hesitate in recommending Jonathon at Carers Elite. I am one happy carer. Thank you."
"Carers Elite have been caring for my father for the past 18 months and for my mother too for the first year. I have been very pleased with the service they provide. They are always there when needed and go above and beyond to help in any way 24/7! I would have no hesitation in recommending Carers Elite to anyone looking for reliable, caring company." - Wendy F - Google Review
"I have never been into a care company who are so understanding and caring as yours." - Relative of a Service User
"I would like to thank you all for the kindness & care you gave myself & my husband all the way through until his passing. He loved your visits, not only for the care but a chance to chat to someone other than just me. Your staff were like part of the family and the support you have shown us even after he has gone has been lovely." - Wife of a Service User
"One of the best things about Carers Elite is that they provide us co-workers with feedback after every shift so that we can continue our professional development and know where we need to work on our skills and this helps us to progress."
"We have been using Carers Elite for agency staff at our care home for a few years now. They are very quick to respond to our communication with them and provide us with extra staff that we require even at short notice. The staff are highly trained in the care sector and this shows in their work with us. The staff that come to us are very polite and very caring towards our resident's needs and have all consideration for resident's and their work colleagues. I would highly recommend this agency to any residential home that may be looking for agency staff that can be relied on and trusted."" - A Homecare Client
"If a member of my family ever needs to have care, I would not hesitate to contact Carers Elite as I truly believe that there is no better local care agency that cares as much about their clients as this."
"As you will be aware *M* died last week and I would say that her death at home has been exactly as most people would wish for and perhaps the 'best' I have witnessed in 20 years as a GP" - A local General Practitioner
"She said *L* is like having a good friend pay you a visit. What a brilliant recommendation!" - A Family Member in regards to a recent care package
"Carers Elite are the most amazing caring people. They have been a fantastic help with mum who loves and trusts them completely. Nothing is too much trouble and they are always there to offer any assistance they can. I highly recommend them and assure you that your family members are in very safe & kind hands. Thank you Carers Elite." - Alison Wetten - Google Review
"Careers Elite really stepped in at incredibly short notice to help us manage an unexpected situation needing emergency home care. I found everyone so helpful especially Jon, who at the very end of a working day was able to sort out care for us to start at 8am the next morning. Carers have been kind, patient and reliable and office side of the staff always on hand and calls answered and dealt with immediately. Will happily recommend this company to anyone who asks. 5* support and service." - Sara Bucke - Google Review
"Carers Elite have been totally fantastic, they cared for my mother for the last 6 weeks in her home with such kindness and compassion, I really could not recommend them enough, I felt completely confident that they would always be there for her, we are only sad we could not have kept her at home for longer under their care." - A C - Google Review
"Since working at Carers Elite, I have finally understood how it is to work within a fully functioning team that treats their staff fairly and makes them feel completely appreciated."
"We cannot express our gratitude enough for the exceptional carers and staff at Carers Elite. Their genuine care and respect for my mother-in-law have greatly impressed us. She anticipates their visits, as they often go the extra mile to ensure her well-being. Following a week-long hospital stay, the team made sure there was someone scheduled to be with her on the evening of the day of her return home. We wholeheartedly endorse Carers Elite as a top-notch care service, and it's no surprise that other reviews here are filled with praise and positivity." - Kevin Dawn - Google Review
"Well done Jonathon for finding such great staff and I wish you all the best in the future."
"I am genuinely so proud to be a part of Carers Elite as it is about time that there is a care company with the staff involved for all of the right reasons instead of just seeing it as a job and to earn money. Each carer/nurse treats every individual with the upmost respect and have a passion for their career."
"Would recommend Carers Elite at any given opportunity."
"Through Carers Elite, I have completed much in-house training and I feel like this has helped to shape me into a competent carer with a wide range of skills. We are always given the opportunity to enhance our knowledge and undertake further qualifications."